This is why deactivating Gravity Forms allows Backup Buddy to work correctly, because it is freeing up available PHP memory that Backup Buddy needs to execute the functionality. but then when the Backup Buddy functionality for uploading the backup to the CDN executes via AJAX it puts you over the edge and the AJAX fails due to a lack of PHP memory. So you are most likely running out of available PHP memory, but not fully out by simply activating Gravity Forms and Backup Buddy at the same time. The reason why it appears to be a Gravity Forms and Backup Buddy issue is PHP memory utilization fluctuates as you activate and deactivate plugins. The AJAX will fail, and because it's AJAX it's not obvious that there has been issue.īecause the functionality in question involves moving files around and uploading those files to a CDN, PHP memory comes into play along with a variety of other PHP settings. This same type of behavior can happen when using the Gravity Forms Form Editor to edit or save a form when you run out of available PHP memory. Because it is AJAX, you will get strange behavior such as nothing happening and it just sitting there or a 404 error could occur. I'm guessing the upload to CDN functionality works via AJAX and the AJAX is failing due to a lack of available PHP memory. and therefore the Backup Buddy support team is going to need to debug this issue.īased on the description in this forum thread I think the issue is PHP memory related.
#BACKUP BUDDY FAILS CODE#
The issue is related to functionality in Backup Buddy not working, and we aren't familiar enough with their code to be able to understand the functionality and how it's intended to work, etc. We didn't create, nor do we support Backup Buddy and the issue you are describing is a Backup Buddy issue. You will need to contact them on their support site. Ultimately the iThemes support team that develops and supports the Backup Buddy product are going to need to debug this issue and assist you.
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